I am having problems paying
my telephone bill - what can you advise?
Firstly, you must get in touch with
your service provider as soon as possible. If you ignore the situation
they may disconnect you.
Tell them you are having problems
and explain why. If possible send them a copy
of your income
and expenditure form.
Ask about budget schemes that spread
payments weekly or monthly over the year.
Compare your phone service provider
with other companies to see if you can get a cheaper deal - www.phonebills.org.uk.
If you have a dispute with your
telephone company contact Oftel www.oftel.gov.uk
for assistance.
If you think
the problem is part of an overall debt problem seek advice from
one of the following:
Payplan - The Free Debt Advice Agency
Freephone 0800 917 7823
Email: help@payplan.com
Web: www.payplan.com
Citizens Advice Bureaux - www.nacab.org.uk
National Debtline - 0808 808 4000
Money Advice Association
- www.moneyadviceassociation.org.uk
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